Matching Staff and Client Characteristics: A Public-Public Partnership as a Response to Cultural Diversity


  • Robin Kunstler


staft/client characteristics, public-public partnership, cultural diversity, public recreation, public administration


Partnerships among segments of the leisure service delivery system have been encouraged as a means to maximize resources in a time of fiscal constraints; however, public-public partnerships have received limited attention. This case study describes a partnership between a public state agency and a public university, developed to recruit qualified bilingual college students to provide services, including recreation, to a culturally diverse clientele and to prepare the students for professional positions within the agency upon graduation. The need for the partnership, the process of program design and implementation, and problems of the partnership are described. Outcomes realized by the clients, students and the agencies are presented. Benefits to both partners included increased recognition of recreation service as a valued component of the broader health and human service delivery system in an expansion of traditional roles. Public recreation administrators are urged to consider public-public linkages, which are based on altruistic values, as a means to maintain the public trust and to fulfill the profession's goal to serve the best interests of the people, rather than the marketplace.





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