The Relationship Between Compensation Satisfaction and Job Characteristics: A Comparative Study of Public and Private Leisure Service Professionals


  • Tsu-Hong Yen
  • William R. McKinney


Personnel management, compensation, compensation satisfaction, perceived job characteristics, organizational behavior, park and recreation administration


This study investigated the relationship between perceived job characteristics and compensation satisfaction for mid-level managers in public and private leisure service organizations. The sample consisted of 667 public managers and 306 private managers. Compensation satisfaction was measured with the Pay Satisfaction Questionnaire (PSQ) developed by Heneman and Schwab (1985). Perceived job characteristics were measured with the Job Characteristics Inventory (JCI) developed by Sims, Szilagyi, and Keller ( 197 6). The results indicated that public managers and private managers differ in their perceptions of their jobs and compensation. They also have different perceptions regarding their job characteristics and compensation satisfaction. Public managers perceived dealing with others as the most important element in their jobs, and private managers rated task identity as being most important. Public managers were more satisfied with their benefits than were private managers. However, private managers were more satisfied with their pay raises, structure, and administration than public managers. Positive relationships between perceived job characteristics and compensation satisfaction were found for both public and private managers.





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