Designing an Objectives-Oriented Evaluation and Translating Results into Action


  • Patricia Farrell
  • Herberta M. Lundegren


Evaluation design, attainment of objectives, outcome satisfaction, standards, cost-effectiveness, program revision, evaluation.


Leisure service managers are concerned with effectiveness, efficiency, and economy. Since the organization that evaluates well is almost always more efficient and effective, it stands to reason that evaluations should be conducted. All facets of the organization should be evaluated with a particular emphasis on the recreation program. Two questions administrators want answered are: 1) Is the program doing what it is supposed to do? and 2) How can the program be improved? Ways to collect data from users in order to respond to these questions in the areas of cost effectiveness, efficiency of service, outcome satisfaction, attainment of objectives, and meeting standards are addressed. Practical examples of interpreting the data and translating the results into action are given. Suggestions are made on how staff and administrators might approach program modifications and revisions.





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