Theory Z - A Case Study Examination


  • Brian J. Mihalik
  • Daniel D. McLean


Theory Z, work ethic, management style, employee productivity and motivation, quality circle.


With the American work ethic changing, management policies and practices symbolic of the 1940s and 1950s are not as effective today. Contemporary workers have expressed an increased willingness to change, experiment, question and participate in decision making. Consequently, managers who are searching for ways to improve worker productivity have discovered Theory Z, a management ethic that has gained considerable recognition in Japan. By definition, it is a management style that blends group homogeneity, employment stability and quality circles into a working force where individual behaviors mesh intimately into a group process. Key steps necessary for achieving a Theory Z management style include securing the support of top management, developing and clarifying organizational goals and objectives, creating quality circles, stabilizing employment, building team morale, broadening career path development, and preparing for implementation.?





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