The Organizational Structure and Effectiveness of Voluntary Organizations: The Case of Canadian National Sport Governing Bodies


  • Wendy Frisby


Bureaucratic structure, organizational effectiveness, voluntary leisure service organizations, management.


This study examines the relationship between bureaucratic structure and organizational effectiveness in 29 voluntary organizations that are responsible for the management of amateur sports at the national level in Canada. Several of the structural variables, which were adapted from Weber's theory of bureaucracy and research by Pugh et a!. (1976), were found to be positively correlated with the effectiveness indicators. More specifically, job description formalization, personnel and new program decentralization, salaried staff and committee specialization, the clerical ratio, paid staff professionalism and the paid staff turnover rate were the variables that were most strongly associated with improved goal attainment and financial resources acquisition. This study highlighted the importance of examining voluntary leisure service organizations from an organizational theory perspective.?





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